Search Terms Report - Quick Start Guide

Using the Search Terms Report, Administrators can view which search terms are “misses” or “hits” within your OneCampus instance.

This report can be used to identify terms your end users are searching for that return a message of “No tasks meet your search criteria”. If appropriate, you can use the data from the report to update your task descriptions or tags. Once a term begins to register as a hit, rather than a miss, the “Misses” column and the “Date of Last Miss” column will zero out. The term will then be listed in the “Hits” column along with the corresponding “Date of Last Hit”. By default this report is sorted by number of “hits” and is exportable to a CSV file. Data in the Search Terms Report is only available for the preceding 90 days. Administrators can clean up the data in the Search Terms report by visiting the Maintenance module and specifying a date to clear data from.

Access the Search Terms Report

Begin by clicking the Reporting menu, then select Search Terms.
From the Search Terms screen, you will see a grid listing columns for search term hits and misses within your tenant.
Use the search bar to look up a specific term. Click the Advanced link to open additional report filtering options.
Use the begin and end date fields to filter terms by a specific date range or you can select a period of time from the drop down.
You can filter the report by Role, Market and Category using the corresponding drop downs.
There are options to sort your columns in ascending or descending order using the down pointing arrows located at the top right hand corner of each column. Here, you also have the option of hiding the column or pinning the column to the left for easy side scrolling.
Use the blue menu button on the right of your screen for additional options including: toggle filtering, the ability to reopen columns that have been hidden or exporting options to download the data into a csv file.
Lastly, use the left and right arrows at the bottom of the report to page through the report results. You can also use the drop down to select how many items get displayed on the page.